Help

What is PayPuu and what can I sell here?

PayPuu is an online exchange service that converts gift cards into cryptocurrency. You can sell Steam, Xbox, PlayStation, paysafecard (PSC), NeoSurf and Razer Gold gift cards and receive Bitcoin, Ethereum, USDT, USDC, Solana, TRON, XRP, TON, BNB, Litecoin, Monero and other coins directly to your own wallet.

How does the exchange work?

Choose the gift card you have and the coin you want on the homepage. The widget shows the exact amount you will receive before you submit. Enter your wallet address, then add the gift card code on the order page. Our team verifies the card and sends the crypto to your wallet.

How long does an exchange take?

Gift card orders are verified manually and are usually completed within 20–30 minutes after you submit the card details. During peak hours it can take a little longer; you can follow the status on your order page.

What are the working hours of the service?

Our service and support work every day, 24/7, without holidays or weekends.

Is there a minimum or maximum order?

The minimum order is usually 50 USD, EUR or GBP in gift card value, depending on the direction; the widget shows the exact minimum and maximum for the pair you selected. There is no fixed maximum for most directions.

Are there any hidden fees?

No. The rate you see in the widget already includes our exchange fee. Only the coin network fee (for example the Bitcoin transaction fee) is deducted from the payout, and it is displayed before you confirm the order.

Do I need an account to sell a gift card?

No. You can place an order as a guest with your name and e-mail address; an account is created automatically so you can follow your orders. Some directions may require e-mail, phone or identity verification, which is shown before you continue.

Is it safe to work with PayPuu?

The connection to the website is encrypted with HTTPS/SSL and your card details are only used to verify the card. PayPuu has been operating since 2020; you can read verified customer reviews on the Reviews page and reach our support team at any time.

What happens if my gift card is invalid or already used?

The order is cancelled and the reason is shown on your order page (invalid, not active, already used or blocked). No payout is made for invalid cards, and you can create a new order with a valid card at any time.

Can I cancel an order after sending the gift card?

You can cancel an order as long as you have not submitted the card details. Once a valid card has been submitted and verified, the order is considered completed and cannot be cancelled.

Which wallet address should I use?

Use a wallet address that belongs to you and matches the selected coin and network (for example a TRC20 address for USDT TRC20). The form validates the address format, but always double-check it: crypto transactions cannot be reversed.